If the Buyer is not satisfied with any Goods purchased from the Seller, the Buyer may cancel the Contract and return the Goods to the Seller and obtain a refund of the price of the returned Goods, provided:-
The Buyer informs the Seller of the decision to cancel the Contract within 7 Calendar Days of delivery of the Goods; and
The Goods are returned in their original condition; and
The Goods are returned in accordance with condition 10.3 below.
10. 3 While the Goods remain in the Sellers possession the Seller is under a duty to ensure that the Goods are kept safe and secure.
The following transportation charges will apply:-
If the total purchase price of the returned Goods is less than £100 the charge payable by the Buyer for the return is £5.00.
If the total purchase price of the returned Goods is more than £100 the charge payable by the Buyer for the return is £7.50
Where the Goods are custom made to the order of the Buyer, the Buyer shall not be entitled to return the Goods and receive a refund unless the Goods are faulty. The statutory rights of the buyer are unaffected.
If you purchase a module on the Farmer Training Platform, the following refund policy applies: